— An experience-led design studio
Designing spaces.
Shaping experiences.
Creating meaningful places.
At ZALAZ, we design spaces, products and experiences that help people live, work, connect and thrive.
From homes and workplaces to hospitality, retail and immersive experiences, we bring together intentional design, sustainability and human-centred thinking to create environments that feel as good as they function.
— Where would you like to begin?
What are you creating?
A home, a room, a building, a product, an event, a brand or simply an idea. Choose the one closest to what you have in mind — we'll take it from there.
— The people behind the experience
Meet the people behind ZALAZ.
"I believe design is one of the most powerful tools we have to improve everyday life."
Through sustainable interiors, experience architecture and intentional communities, my mission is to create spaces that help people feel better, work better, connect more deeply and leave a lighter footprint on the world.
Muzala MJ Kasito Mtchotsa — Founder | Experience Architect | Interior Designer
— How we can help
Design that begins with people.
Whether you're creating a home, transforming a workplace, launching a hospitality destination or developing a new experience, we help turn ideas into spaces and experiences people remember.
We don't believe good design starts with a style.
It starts with understanding the people who will experience it.
Whether we're transforming a home, creating a workplace, shaping a hospitality destination or developing an immersive experience, we begin by asking: how should this experience feel?
From there, we design the spaces, objects and touchpoints that bring that feeling to life.
— Why people choose ZALAZ
A design partner — not a vendor.
Human-centred approach
We design around people first — how they live, work, gather, host and recover.
Sustainability-first thinking
Every material, maker and method is chosen with a duty of care for people and place.
Delivery you can rely on
A quantity surveying foundation and project management discipline that protect programme and budget.
Design backed by intent
We connect how you want people to feel with the environment that expresses it.
Collaborative process
We work as a partner — with you, your family, your team and your consultants.
Premium execution
From the first sketch to the final piece of styling, every detail is held to the same standard.
— Selected experiences
A few of the experiences we've created.
— Where we work
Many settings, one standard.
From private homes to retail, workplace, hospitality and experiential design — the same methodology, the same care, whatever the setting. And we apply it honestly to the sectors we are growing into.
— Design for life
Design for life.
The most meaningful design decisions often show up in the everyday moments. We design for those moments.
- The way morning light enters a bedroom.
- The way a family gathers around a table.
- The way a guest feels when they arrive at a hotel.
- The way people connect around a café table.
- The way a team collaborates in a workplace.
— In plain language
What is experience architecture?
Experience Architecture is our approach to designing not only what a space looks like, but how it is experienced.
How people arrive.
What they notice.
How they move.
Where they pause.
How they interact.
What they feel.
What they remember.
This can apply to a home, a hotel, a workplace, a restaurant, an exhibition, an event or an entirely new experience. The physical space is only part of the story.
— Sustainability
Designing for what comes next.
Sustainable design is about making thoughtful choices today that continue to serve people and the planet tomorrow.
We consider longevity, adaptability, material choices, local context, resource efficiency, wellbeing and the lifecycle of the spaces and objects we create — in homes, offices, hospitality, retail, public spaces, events, products and communities alike.
Our approach to sustainability →— Design Discovery™
Our proprietary way of starting.
An interactive discovery journey tailored to your project type. Finish it and you receive a personalised Design Readiness summary — key insights, direction and recommended next steps — with the option to book a Discovery Session that already carries your responses.
Begin Design Discovery™ →— Innovation
Designing tomorrow.
ZALAZ invests in research and innovation beyond traditional interiors — sustainable materials, circular design, bespoke objects and installations, and new ways of experiencing space at home, at work and everywhere in between.
Innovation is a core pillar of the studio, not a side project. It is how we keep our work honest to the future the people we design for are living into.
Explore Innovation →— The Experience Portal™
Every experience has a beginning.
And sometimes that beginning is digital.
Our digital layer lets an experience begin before anyone steps into a physical space — residential design presentations, hospitality guest journeys, event invitations, exhibition experiences, brand launches, community platforms and project storytelling.
Experience The Portal →31+
Projects delivered
7
Years of practice
23+
Clients served
10
Industries served
2
Studios — Lusaka & Sandton
— Clients & collaborators
Trusted to create meaningful spaces & experiences.
- inq. Digital Zambia
- Ministry of Tourism
- Energy Regulation Board
- ZNBS
- Prudential
- Heritage Homes Construction
- Delights
- Mosaic Moroccan Spa
- Muse Studio
- Bath and Body Care Bliss
- Stein & Adding Pharmacy
- Nail Addikt
- Jack and Jill
- Miss Chic
- Bijou Flower Cafe
- Amour Lush
- Coco Beauty Salon
- Nare Barbershop
- Fine Lines Barbershop
- Waistline Clothing
- Tshi Clothing Store
- Mekal Styles
- Bethnal Green
— Insights · Monday by Design
Thinking, published weekly.
— Client stories
“ZALAZ listened to how we actually live and work, then designed around it. The space finally feels like us — and everyone who walks in feels it too.”
— ZALAZ client, Lusaka
Further client stories publish alongside each new case study.
— The people who bring it to life
A small, senior team — the people you meet are the people who do the work.
Muzala MJ Kasito Mtchotsa
Founder | Experience Architect | Interior Designer
"Every meaningful space begins with understanding the people it's designed for."
Meet Muzala →
Steven Mtchotsa
Project Director | Project Manager
"Every meaningful experience is built on thoughtful planning and exceptional execution."
Meet the team →— An invitation
What are you imagining?
Whether you're reimagining your home, creating a new workplace, opening a hospitality destination, developing a brand experience or simply exploring what's possible, we'd love to hear what you're imagining.