— Retail · Commercial
Bath & Body Care Bliss ZM
A luxury skin and beauty care retail store at East Park Mall — designed as a calm, tactile ritual rather than a shelf of products.
- Client
- Bath & Body Care Bliss ZM
- Location
- East Park Mall, Lusaka
- Year
- 2024
- Status
- Completed
- Category
- Retail, Commercial
- Scope
- Full retail interior: reception, display joinery, wash bar, lighting and styling
- Services
- Interior Design, Retail Experience Design, Bespoke Joinery, Lighting Design
The challenge
A compact mall unit that had to carry a premium skin and beauty brand, hold generous product display and still feel unhurried on a busy trading floor.
The intent
Shoppers should feel they've stepped into a spa, not a shop.
The design response
Arched niches, warm oak display joinery and soft sage tones frame the product story, while patterned tile wash bars, sculptural mirrors and layered lighting create moments to pause, test and linger.
The experience
Customers slow down, touch, test and stay — turning a quick mall stop into a considered beauty ritual.
— Sustainability
The decisions that will still matter in ten years.
Local fabrication
Timber joinery and counters made by Zambian fabricators.
Long-life finishes
Solid timber and tile chosen to age well under daily retail wear.
— The outcome
A retail environment that sells the brand's promise before a single product is opened.
More experiences.
Explore all experiences →
— An invitation
What are you imagining?
Whether you're reimagining your home, creating a new workplace, opening a hospitality destination, developing a brand experience or simply exploring what's possible, we'd love to hear what you're imagining.